Big Bang Feedback & Technical Assistance Form Big Bang, Volume 1 (includes Lift, Reversing Hour, and Danielle Howle solo): The most common problem reported is that Windows users cannot view the video files. This is almost always because a compatible 32-bit version of Quicktime 2.x for Windows is not installed on the computer. You can find a compatible version of Quicktime 2.x for Windows on some other ECDs such as Sarah McLachlan's Surfacing. If you do not have Surfacing or another ECD with the necessary software, please fill out the form below and let me know that you need QT 2.x for Windows. Big Bang, Volume 2 (includes 6X, ph balance and Rose Polenzani): On some Macs, the 6X video will not be accessible. A new version of Big Bang, Volume 2 will be available in the near future which will correct this problem. In the meantime, you can download the 6X video or you can watch it by playing the multimedia portion of the disc on a Windows PC. Name: E-Mail Address: Feedback/Comments: If you are having technical problems, please provide the following information about your computer system. Operating System CD-ROM Drive Brand/Model/Speed (if known) Amount of RAM Version of Quicktime Installed